VIP Petcare Reviews

My dog gets really anxious, but the staff were so kind and patient with him. You can tell they genuinely care, and it made the whole experience so much easier. Really happy we came here!

I really wanted to have a good experience here, but the visit felt rushed. My dog was already nervous, and I just didn’t feel like the vet took much time to slow down and explain what was actually going on, you know?
The medication did help a little, so it wasn’t all bad. But... I ended up having to call twice afterward just to get clear answers, which was frustrating. For what it cost, I expected a bit more care and attention...

I wasn’t expecting much for the price, but wow, I’m actually so happy with it. It feels totally worth what I paid, maybe even more. For a good deal like this, I’m thrilled

I used vippetcare.com to handle my pet’s medical records and documents. The site did what it was supposed to do, and I was able to upload everything, but a few parts were a little confusing. It also took longer than I expected to get the records sorted out. Support did get back to me, just not very quickly. Maybe this is just how these pet record services usually go, but based on my experience, it could definitely be a bit smoother...

I had a bad experience with the staff. The person I spoke with came across rude and like they had zero interest in actually helping me. I had to repeat myself more than once, and even then I kept getting these short, clipped answers that made it feel like the whole goal was to get me off the call as fast as possible. I don’t know, maybe I caught them on a bad day, or maybe that’s just how they run things behind the scenes, but it definitely felt off. Maybe other people have better luck, but for me it was really unprofessional.

This was not convenient for me at all. Getting to the location was a hassle, and parking took way longer than it should have because apparently that needed to be part of the adventure too. I really thought the whole thing would be quick and easy, but instead it was just annoying and definitely not worth the trip.

I’ll admit, I wasn’t totally sure what to expect, but the place was clean and the setup felt safe overall. There was a bit of a wait, which was annoying, but it was fine in the end.

I got charged the wrong amount, and like I said, getting the refund sorted took way too long. I contacted support and they kept telling me to just wait, but days went by and nothing really changed. Like I said, it was frustrating because I just wanted the billing mistake fixed without having to keep checking in.

I bring my dog in for his yearly shots and the flea/tick meds, and it was okay, but it kind of feel rushed. The vet was nice enough, just seemed like they were trying to move on to the next pet quick.

I had to ask a couple times what shots he actually got and which ones were optional, because it wasn’t really explained much. Then the total ended up being more than I was expecting, so that was a little frustrating too.
It wasn’t a horrible visit or anything, and my dog was fine after we got home, but I was leaving there confused and a bit annoyed. I might try somewhere else next time.

Booking my appointment was easy. The available times were laid out clearly, and I got the confirmation really quick. I didn’t have no issues with the schedule at all, which was nice

They got back to me really quickly and kept me updated the whole time. It made the process feel smooth, and there weren’t any of those preventable communication issues that can be so frustrating.

I ended up waiting a really long time, and the whole clinic flow felt disorganized. No one seemed totally sure where I was supposed to go next, which made me a bit uneasy since I like to feel confident that things are being handled properly, especially in a medical setting.